Reviews for Palomino Park Resort

Posted On: 4/27/2019

Outstanding service with timely follow-up

We have lived in a couple places in Colorado and hands down quality of life and service goes to Palomino Park Resort for their service, security and timely resident follow up, extra kudos to Summer and Marcia for always taking that extra step.
By: Eric   
Source: Property Site Read Property Manager's Response

Posted On: 3/16/2019

Maintenance

Maintenance is done on time and excellent work staff
By: Vineeta Verma     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/12/2019

Moving in

I started an application online and Tara had emailed me right away asking if she could show me and my roomates around. When I called her she was super excited to show us this beautiful place. She didn't waste anytime giving us the full tour of Palomino and spending over 2 hours with us. To me, it really showed that she cared about finding the perfect place for us. Being in my 20's, I've found that a lot of places discriminate against our age but, that wasn't the case with Tara. She not only had confidence in us, but she made it happen. She was willing to answer any questions we had and educated us a lot within the process. Without Tara, I wouldn't have a roof over my head. Thank you to Tara and everyone at Palomino Park for your amazing staff!
By: Mara C.   
Source: Property Site Read Property Manager's Response

Posted On: 1/8/2019

Maintenance Crew

I had to get a hot water heater replaced. Jerry and Troy with the maintenance crew were the best. They were extremely fast and very professional. Good job guys!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/13/2018

Perfection

I have only lived here a short while but I couldn't be more pleased. So peaceful & quiet. Staff very helpful. Very satisfied renter.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/12/2018

Rental Agents

I just wanted to recommend our rental agent Tara who was fabulous if you are looking for an apartment at Palomino! Tara was so attentive, so accommodating, so kind and patient. She worked with us for over 6 months to find us the perfect apartment. Tara always made time in her busy schedule to show us the many floor plans as they came available. Tara was organized, efficient, extremely professional and made this stressful search a pleasure. If you are moving to Palomino "make sure that you ask for Tara" she will make your rental experience fantastic!!!!
By: Kelley B     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/9/2018

Blue Ridge 3 bedroom

We have lived here for 6 mos and everything has been great! The 3 bdrm units in Blue Ridge are spacious and not ‘boxy’, mtce tickets are addressed very quickly, the office is responsive, neighbors are friendly, Colorado Club amenities are wonderful, along pools and all other fun things. Absolutely NO complaints. Definitely a perfect place to live. Glad we found it!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/6/2018

Incoming Resident

I love Palomino. This is such a beautiful, well kept community. I spend most of my off time here with friends and I've been able to visit many amenities here that I don't have at my current apartment complex a few miles away. I'm super excited to be moving in this month. The location is close to C-470, a simple drive to my office in downtown Denver, the price is right and the Leasing Office staff has been wonderful to work with! Happy Summer!
By: Jenni Shannon     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/30/2018

Positive

05/29/2018 Re: Review of leasing experience. Palomino Park Apartments, In customer service situations, I rarely feel as if I’ve received “above and beyond” service. As a result, I almost never take the time to write reviews. In this case however, I believe Jerome Washington, Tara Wright, Jake Sherill and the other staff members at Iron Horse I worked with went above and beyond for me during the leasing process. Whenever I went to the leasing office I was always greeted and made to feel comfortable while waiting in the lounge. I never felt rushed or not a priority. I observed the staff consistently demonstrate competency and positive communications between each other while working with me. In every situation or hurdle we faced, I got the specific agent for the task and they were able to seamlessly pass my responsibilities around without any delay or error that I could see. When I needed extra time from them, in cases of special requests or rushed answers, they were never too busy for me. Now that the leasing process is complete, and I think of it in hindsight, they made it a pleasurable experience. Please feel free to contact me at any time. Sincerely, Charles A. Byrd Secretary/Treasurer Heritage Royalties, Inc. (720) 822-4898cell
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/23/2018

Vivint Corporate Leasing

I am absolutely stunned by the performance of the management office here. Jerome and Athena have been more than helpful with communicating with me, and advocating for the tenants. I have worked with many apartment complexes as we house thousands of employees each summer, and this is by far one of the easiest to work with, the most accommodating, and has the kindest staff. Thank you Palomino Park for all your help! Shout out to all the employees at Green River, Blue Ridge, and Red Canyon! Thank you, thank you, thank you!
By: Stephanie Hodge     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/14/2018

Beyond Expectations

Throughout dealing with Jerome and rest of Palomino Park staff I have had a very pleasant experience. They are all very nice and seem to really cater towards giving their residents the best experience possible. With as large of a resort as this is they are well organized and very professional. It’s a 5 star in my book!
By: Daniel Post   
Source: Property Site Read Property Manager's Response

Posted On: 3/8/2018

Home at last

Jerome and Courtney worked Thoroughly, professionally, and with compassion to instill all moving parts of our very hectic move, came together with order and in a timely manner.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Maintenance
5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars